PARTS, FITMENT HELP & REPAIR SUPPORT

Repair the failed part. Not the whole assembly.

Start with your vehicle, part number or symptom. Compare the repair area, then check fitment before you order.

Diagnose my problem Search by part number
Start with the symptomFind what to inspectVerify before you order
REPAIR LEVEL 01MotorLock · Trunk · Steering
REPAIR LEVEL 02GearTeeth · Shaft · Direction
REPAIR LEVEL 03ModuleFolding · Adjustment
Start with the information you have.

Find the right part

Not sure where to start? Ask AZGIANT

For human help, use the Chat button at the bottom right. No sign-in needed.

Search

Enter an OE number, part number, motor marking, or AZGIANT SKU.

Not sure what the part is called? Start with what is happening.

Start diagnosis

Vehicle details narrow the candidates. Continue to verification before ordering.

Diagnosis

What may have failed?

Tell us where the problem occurs and what you notice. We will suggest what to inspect next.

Symptoms alone do not identify a replacement part. Vehicle details narrow candidates; they do not guarantee fit.

Check the electrical supply and compare the original-part marking, connector and structure. A qualified technician can help with uncertain checks.

Can't find your problem?
For human help, use the Chat button at the bottom right. No sign-in needed.

REPAIR DIRECTION

What should you inspect next?

Your symptoms can point to a repair area, but they don't confirm the failed part. Start with the most likely area, then verify before ordering.

Explore an inspection direction—not a confirmed failed part or a part to buy.

01 / MotorIs the motor area worth checking?

What points here?

The motor may be an area to investigate. Symptoms alone do not confirm a failed motor.

What else could cause it?

Another repair area may still be involved; keep the cause unresolved until there is evidence.

What to check next

Start with vehicle details, symptoms and visible information. Use motor-specific checks only when a motor candidate is relevant.

02 / Gear / mechanismIs the movement or drive mechanism worth checking?

What points here?

Motor sound, clicking or grinding, slipping, or movement that stops halfway can point toward an area worth checking; they do not confirm a failed gear.

What else could cause it?

These clues may have another cause. Do not choose a gear on the symptom alone.

What to check next

Describe the sound and movement first. Compare internal gear details only if confirmation is still needed.

03 / ModuleDoes the functional module need a closer look?

What points here?

A functional module may be worth checking; this is an inspection direction, not a diagnosis.

What else could cause it?

The cause may still involve an internal part or another area. A module replacement is not confirmed.

What to check next

Start with the vehicle function, side and visible configuration. Review module-specific details only for a relevant candidate.

04 / Complete assemblyWhen an internal repair may not be enough

What points here?

A complete assembly may need consideration when an internal repair may not be enough.

What else could cause it?

The symptom alone does not establish the required repair depth.

What to check next

Verify the repair scope before ordering. If it remains unclear, ask for human help before taking anything apart.

Continue to verification
VERIFY BEFORE BUYING

Verify before you order.

Start with what you know.

Do I need to take it apart first?

Not always. Start with the information you already have.

Use vehicle details, symptoms and visible information first. Inspect the internal part only when the correct version cannot be confirmed another way.

  1. 01 / Vehicle detailsNO DISASSEMBLY

    Year / Make / Model; side / function; VIN when useful.

  2. 02 / Visible informationUSUALLY NO DISASSEMBLY

    OE / assembly number when visible; visible markings; external photos; known configuration.

  3. 03 / Candidate-specific checksONLY WHAT MATTERS

    Use only checks relevant to your candidate. A product family is not a fitment result.

    Motor

    Use these details only for a relevant motor candidate. Ask for help if a needed detail is not visible; internal inspection is conditional.

    • Motor marking / family
    • Body size
    • Shaft side
    • Shaft diameter / length
    • Flat / D / round shaft
    • Mounting points
    • Worm / drive interface

    Before dismantling: describe what you notice

    • Motor sound
    • Clicking / grinding
    • Movement / slipping / stops halfway
    If internal confirmation is required
    • Gear shape
    • Tooth count
    • Bore / shaft interface
    • Diameter / height
    • Mating interface
    • Mechanism / version

    Module

    Use visible details first. Internal arrangement or control details are only needed when they are relevant and cannot be confirmed another way.

    • Vehicle function
    • Left / Right
    • Connector
    • Pin / layout
    • Housing shape
    • Mounting points
    • Motor / gear arrangement
    • Limit / control structure
    • Version
  4. 04 / Internal checkONLY WHEN NEEDED

    Only when multiple versions, conflicting information, or a critical detail cannot otherwise be confirmed. Ask for help before dismantling if you are unsure.

Candidate ≠ Verified

Vehicle inputs, visual similarity and Diagnosis do not automatically confirm fitment.

What the result states mean
Candidate found
A possible part to investigate; fitment is not confirmed.
More information needed
A relevant detail is missing or unclear. Ask for help with what you already know.
Multiple versions
More than one version remains possible. Confirm only the details needed to distinguish the candidate.
Verified
Reviewed evidence supports the specific candidate and configuration within the stated scope. This page does not issue a Verified result.
Find candidate parts
REPAIR EVIDENCE

See the repair evidence.

Review the original part, the replacement, and the result. A repair example does not confirm every vehicle or version.

Repair example unavailable

A documented repair example is not available here yet. Ask us what evidence is available for your original part.

Review verificationAsk about repair evidence
BEFORE YOU BUY + SUPPORT

Check before you order

Review your verification status and the product details before ordering.

Review your candidate

Review the information used to narrow this candidate, along with the available repair instructions, shipping and returns information.

Review verification

Have a candidate already? Review its product details before ordering.

View candidate parts

Not sure yet? Ask AZGIANT

Get help from our team before ordering. You can start a chat without signing in.

Chat with our team

Select the chat button at the bottom right of this page to talk with our team.

Tell us what you need help with. Your Diagnosis and vehicle selections are not sent to the chat automatically.

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Repair & order help

Use the same chat for questions about repair information or an existing order.